Privacy Policy
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January 31st, 2024
OnePlanet, Inc. (hereinafter referred to as "we"), which conducts various AR-related businesses, respects the privacy of our users (hereinafter referred to as “users”) . This Privacy Policy explains how we collect, use, disclose and safeguard the users’ information when providing our mobile service "Spatial Gallery (hereinafter referred to as" this service ")". IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.
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1. Definition of personal information
We refer to personal information as information about living individuals (name, date of birth, and other information that can be used to identify a specific individual) as stipulated in the Japanese Act on the Protection of Personal Information. We recognize that personally identifiable information includes e-mail address, user ID, password, credit card, personal hobbies, family, age and other personal attribute information.
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2. Collection of users’ information
The Service does not have any information collected when you access the Service.
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3. Use of personal information
Personal information obtained through our services will be used for the following purposes.
(1) Authentication and authorization of using our service.
(2) Notify you of updates, maintenance and other important information.
(3) For campaigns, questionnaires, and other information regarding promotion.
(4) To help improve our services and develop new services.
(5) Monitor and analyze usage and trends to improve user experience with our services.
(6) For marketing activities for the products and services of we and our affiliates.
(7) To respond to product and user service requests.
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4. Cookie / IP address information
Cookies and IP addresses are not considered to be personal information because they cannot identify a specific individual by themselves. However, if this information and personal information are used together, this information will also be regarded as personal information.
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5. Restrictions on the use of personal information
We will not handle personal information beyond the scope of necessity without obtaining the consent of the person in advance. However, this does not apply in the following cases.
(1) When required by law or legal process.
(2) When it is necessary to protect the life, body, rights and property of others.
(3) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.
(4) When it is necessary for a national agency, a local public body, or its entrustor to cooperate administration stipulated by law, and there is a risk of hindering the performance of the business by obtaining the consent of the person.
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6. Notification of purpose of use when acquiring personal information
When we acquire personal information, we will announce the purpose of use in advance. However, this does not apply in the following cases.
(1) When there is a risk of harming one’s life, body, property or other rights and interests of a person or a third party by notifying or publicizing the purpose of use.
(2) When there is a risk of harming our rights or legitimate interests by notifying or disclosing the purpose of use When it is necessary to notify a person of the purpose of use or publicizing it, which may hinder the performance of the relevant affairs.
(3) When it is recognized that the purpose of use is clear from the status of acquisition.
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7. Change of purpose of use of personal information
We reserve the right to make changes to the Privacy Policy at any time and for any reason. We will notify users about any changes. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of our service after the date such revised Privacy Policy is posted.
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8. Safety management of personal information and supervision of employees
We have established personal information protection rules to prevent leakage, loss, fraudulence or damage of personal information and other safety management of personal information, and provide necessary and appropriate supervision to employees.
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9. Outsourced supervision
When we outsource all or part of use of personal information to a third-party, we conclude a contract including confidentiality with the third-party, or ask for an agreement on the terms and conditions established by us, and the third-party manages the security of personal information. We will provide possibly necessary and appropriate supervision.
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10. Disclosure of personal related information
We will keep the following matters related to personal information in a state that the person can know, or provide at a request from the person.
(1) Purpose of use of personal information (However, this does not apply to any information that the law regarding the protection of personal information does not stipulate. If we decide not to provide the information, we will notify you without delay.)
(2) Contact point for inquiries regarding personal information.
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11. Disclosure of personal information
When requested by the person to disclose personal information, we will provide it to the person without delay. However, if the disclosure falls under any of the following circumstances, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you without delay.
(1) When there is a risk of harming one’s life, body, property or other rights and interests of the person or other person.
(2) When there is a risk of significant hindrance to the proper implementation of our business.
(3) When it violates other laws and regulations.
In principle, we will disclose only your personal information, and we will not disclose non-personal information such as access logs.
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12. Correction of personal information.
If the person requests correction, addition or deletion of the content (hereinafter referred to as "correction.") because the personal information is not true, we will conduct necessary investigations without delay within the scope necessary to achieve the purpose of use, correct the contents of personal information based on the results, and notify the person to that effect, unless otherwise stated in law.
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13. Suspension of use of personal information.
If there is a request for suspension or deletion (hereinafter referred to as "suspension of use") from the person himself / herself due to reasons such as exceeding the scope of the purpose of use announced in advance or acquired by an inappropriate method, we will investigate without delay, and based on the result, we will stop using personal information and inform you to that effect. However, if it costs a lot to stop using personal information, or if it is difficult to stop using personal information, alternative measures may be taken to protect the rights and interests of the individual.
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14. Contact us
If you have questions or comments about the Privacy Policy, please contact us at: